Terms of Service

Last updated: [publication date]

These Terms of Service (“Terms”) govern your use of www.matchateavillage.com (the “Website”), operated under the Matcha Village brand by [full legal entity name] (“Matcha Village,” “we,” “us,” or “our”). Please read them before using the Website or submitting a business inquiry.

The Website provides information about our matcha products, tea powders, bulk supply, OEM and private label services, and related business capabilities. It is intended primarily for business customers.

1. Use of the Website

You may use the Website to learn about our products and services or contact us about a potential business relationship. You agree to provide accurate information when submitting an inquiry and not to use the Website to interfere with its operation, attempt unauthorized access, transmit malicious material, or violate applicable law or the rights of others.

2. Product Information

Website descriptions, images, examples, applications, certifications, capacities, and other content are provided for general information. Product availability, specifications, ingredients, packaging, testing documents, certifications, minimum order quantities, lead times, and suitability for a particular market or application must be confirmed for the specific product and order.

You should rely on the applicable quotation, agreed specifications, current product documents, and written contract when making a purchasing decision.

3. Inquiries, Samples, and Quotations

Submitting an inquiry or requesting a sample does not place an order or require either party to enter into a transaction. We may ask for additional business or technical information before recommending a product or providing a quotation.

Any sample terms, prices, shipping charges, validity periods, and other conditions will be communicated separately. A quotation is subject to its stated terms and does not become a binding supply agreement unless and until the parties complete the applicable order acceptance or written agreement process.

4. Business Orders and Separate Agreements

Product purchases, OEM development, private label projects, and ongoing supply arrangements may require separate written terms. Those terms may address specifications, quality standards, pricing, payment, production schedules, delivery terms, import and export responsibilities, claims, and dispute resolution.

If an executed agreement or accepted order conflicts with these Website Terms, the specific agreement or order terms will govern that transaction.

5. Buyer Responsibilities

Business customers are responsible for providing accurate application, destination-market, labeling, and other requirements relevant to their inquiries or orders. Each party’s responsibilities for product compliance, import documentation, customs, and delivery will be determined by the applicable written transaction terms and law.

Information on the Website does not replace the buyer’s own product testing or review of requirements in its intended market.

6. Intellectual Property

Unless otherwise indicated, the Website and its text, images, graphics, logos, and other content belong to Matcha Village or are used with permission. You may view and use Website information for legitimate evaluation of our products and services. You may not reproduce, modify, distribute, or use our content or branding for another commercial purpose without prior written permission.

You retain ownership of materials you provide to us. By sending an inquiry, you permit us to use the information you submit to assess and respond to that inquiry. Any further use or disclosure of confidential formulations, designs, or other protected materials should be addressed in a separate written agreement where appropriate.

7. Website Availability and External Links

We may update, suspend, or remove Website content or features from time to time. The Website may contain links to third-party websites. We are not responsible for their content, availability, or practices.

8. Disclaimer and Liability

We take reasonable care in presenting Website information, but it may contain errors or become outdated. To the extent permitted by applicable law, the Website is provided without a guarantee of uninterrupted access or that its general content will meet every user’s particular business needs.

To the extent permitted by applicable law, Matcha Village is not responsible for losses arising solely from reliance on general Website content without confirmation of the relevant product and transaction details. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

9. Privacy

Our Privacy Policy explains how we handle personal information submitted through or collected in connection with the Website. [Update this link to the final published page URL.]

10. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Changes to Website Terms do not automatically amend an order or separate agreement already entered into by the parties.

11. Governing Law and Disputes

[Insert the governing law and dispute-resolution forum after confirming the legal entity and reviewing existing sales contracts. Ensure this section does not conflict with the terms used in quotations, purchase orders, or supply agreements.]

12. Contact Us

Questions about these Terms may be sent to:

Matcha Village
Operated by: [full legal entity name]
No. 2 Qiangye Road, Jingshan Town, Yuhang District, Hangzhou, Zhejiang Province, China
Email: [email protected]